[Resolved]  Indigo Airlines — heavily drunk man on flight no. 6e 143

Website: www.goindigo.in

Sir
On 19/04/2018, I boarded flight number 6E 143 of INDIGO from Chennai to Indore. During the air travel, behind my seat number 24F a heavily drunk man was sitting occupying three seats. In the beginning everything was fine but then that man's leg touched my leg once. I neglected that thinking that it is by accident. Then it happened again second time, I called the air hostess then and she told me that the man is drunken so she cannot do anything as he wont listen but she can change my seat. But I refused to it as I was sitting with my father, so the air hostess went. Then again the man touched my leg, I could not bear it, I took pictures of the man, the air hostess came to tell me that taking pictures is not allowed and when I told her that as you cant do anything let me handle it myself, then she started misbehaving with me. It was a horrible experience for me. My complaint here is that How can anyone allow such heavily drunken man on the flight who is not even in his proper senses? Anything can happen and then who will be responsible for it?
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May 24, 2018
Complaint marked as Resolved 
IndiGo customer support has been notified about the posted complaint.
Verified Support
Apr 23, 2018
IndiGo Customer Care's response
Hi Zarina,

We totally understand the discomfort you must have felt. As checked, our customer relations team is already in touch with you in regards to the raised concern. Kindly revert on our customer relations email I.D. for further clarification.

Regards,
IndiGo Team
 
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