| Address: Pune, Maharashtra, 411015 | | Website: Www.indigoairlines.com |
Dear team,
Feedback : today i had horrible experience in indigo flight 6e 496 due to negligence of ticket booking executives... As per rules hand baggage is not allowed more than 7 kg which is fare enough... But when flight landed at pune, and a passenger just sitting behind me... When took out his bag from cabin... It banged on my head in the middle... I was in severe pain and he just safeguarded himself by saying sorry... While i was in severe pain as it might have hurt my spine... Bag was so heavy which i can feel from the thirst when it came on my head as he himself was not able to hold it... When i complained to one of free member she just smiled and said sorry... Will see to it... I was restless for sometime then i deboarded the flight but thought let me share this with indigo officials, i am going to put the same experience on social site also as how irresponsible executives are and how can they allow heavy luggage in cabin.. My seat was 22c and name is jyoti kumar chaurasia. And pnr is qenwgd.. The person was on 23c seat... I could have suffered spine injury today but till now i don't know that it might have happened, i need to get myself checked by doctor... As still pain is there... J don't know what action your company will take but for me it was horrible journey in the end...
Regards
Jyoti Was this information helpful? | 
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