[Resolved] Indigo Airlines — high charges of cancelling the booking

[Resolved] Indigo Airlines — high charges of cancelling the booking

H Herojith from Bengaluru, Karnataka Apr 30, 2018

I have book the ticket thought goibibo app to indigo airlines departure date 24th may and due to some changes I have cancelled the ticket booked fresh ticket. Latter I have SMS saying that your refund amount is 3352. And I have paid 14500 when call customer they told me it's cancellation charge.they are refused to refund my amount... What the ###...for cancellations you will charge ###in 10000 from my account. Refund my money immediately Was this information helpful? No (0) Yes (0)
Jun 4, 2018 Complaint marked as Resolved IndiGo customer support has been notified about the posted complaint. Verified Support May 02, 2018 IndiGo Customer Care's response Hi, We understand your concern. Kindly share your booking reference/ PNR number so we may look into it. Regards, IndiGo Team
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