I am v. k. sankara prasad my mail id. [protected]@gmail.com. i am a regular traveller from hyderabad to new delhi for the past so many years in the indigo. i have also recommended to so many friends and relatives, known people to travel in the indigo as your airlines use to maintain time, service is good. unfortunately i noticed as i am one of the victim in non getting the refund in spite of 5 months over after the cancellation of ticket. i am attaching first time booked ltienerary and cancelled ticket xerox copies to you with a request to look into the matter and settle the payment within 15 days from the date of receipt of this complaint (as number of times i called to the help desk but nothing was done in my case) failing which i have no alternative except to go to consumer forum for redressal.
One more thing after this i stopped travelling in indigo and now i am moving from hyderabad to new delhi in spice jet airlines and i am also telling to my friends that indigo airlines has done like.
Hope at least you will react now
V. k. sankara prasad
[protected]
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