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There was so much hue and cry at INDIGO counters, lots of passenger denied boarding because of over rush at INDIGO counters. Their officer said proudly that they have around 22 flights taking of in an hour and due to this they were not able to accommodate passengers in 1 hours before departure, he and his staff says that passenger should have come 2-3 hours before departure, because there is long queue. INDIGO did not message and convey this to come early to avoid rush also its their fault of they can't manage their customers, either they should keep timing at different slot or shut the flights in some route. So many passengers left with no option to see exit gate. INDIGO should pay attention, sever service fault.
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Level 1, Tower C, Global Business Park, Mehrauli-Gurgaon Road, Gurgaon, Haryana, India - 122002