Indigo Airlines — I was not allowed to board though i was 70 minutes before

Address: Gurgaon, Haryana
Website: Www. Goindigo.com

Hello
I am piyush maheshwari my pnr no is C4D95L. I was having the booking of 4th april from bangalore to nagpur indigo morning flight time 6.20 i reached at the counter at 5.10 but indigo staff said counter is closed and they didn't allow me. I was travelling with my family my wife and two small kids.
I suffered alot i booked instant train ticket in first ac and i went because i was having doctors appointment as my kid is a heart patient.
I need my refund for flight ticket the full refund
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There was so much hue and cry at INDIGO counters, lots of passenger denied boarding because of over rush at INDIGO counters. Their officer said proudly that they have around 22 flights taking of in an hour and due to this they were not able to accommodate passengers in 1 hours before departure, he and his staff says that passenger should have come 2-3 hours before departure, because there is long queue. INDIGO did not message and convey this to come early to avoid rush also its their fault of they can't manage their customers, either they should keep timing at different slot or shut the flights in some route. So many passengers left with no option to see exit gate. INDIGO should pay attention, sever service fault.

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