| Address: Bangalore Urban, Karnataka, 560105 | | Website: www.indigo.com |
Dear sir / madam,
I would like to inform you that i was travelling in your airlines flight no 6e 436 on the 17th of april 2014 whose scheduled departure time was 18.45 hrs from indore to bengaluru via nagpur. First of all the flight delayed by almost 45 minutes to take off from indore. Then when it reached bengaluru's kempegowda international airport the head of the crew team made an announcement in which she announced as - welcome to kempegowda airport bangalore whereas she should have announced it as welcome to kempegowda international airport, bangalore. Previously when the same fight had landed at nagpur airport she had made the announcement as welcome to bheem rao ambedkar international airport, nagpur.
If she had made this announcement by mistake (Which can be possible due to human error at times) then it is acceptable but if it was done intentionally then i am afraid it is not acceptable and it could go on to become her regular practice. Bengaluru is india 's silicon valley and one of the most dynamic cities of the world. Many people come to this city in search of their bread & butter (Jobs) not only from across the country but across the world and if they hear these type of announcements then just imagine what would be their prima facie opinion of the city. The entire crew team were females and they all were from delhi.
I hope this was not done to show bengaluru inferior in front of delhi just because it is city belonging to the south india and also the fact that bengaluru is growing and developing at a very faster rate than delhi and has been rated as the best city to live in india for the year 2016 by a survey conducted by an american firm.
Hope the above issue will be dealt on a priority basis and that lady of the crew team would be conveyed of this and also asked to be careful next time while making such announcements.
Looking ahead to your kind and an early action.
Kind regards,
Rajesh chauhan.
National sales manager.
Randox laboratories ltd.
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