Indigo Airlines — Indigo airlines - flight delayed and i missed my further booked travel

Address: Surat, Gujarat, 395003

Dear sir,
I have booked my flight from bengaluru to mumbai on 30th nov 2016. The filght sharp travel time was 17:55 & it was supposed land at 19:40 and accordingly i booked my further travel from mumbai to surat by train on time 22:21 departure from borivali on tatkal quota with the price of 1135. So it was enough margin to reach at borivali station from mumbai airport.

But the flight has been delayed a lot & i reached at mumbai on 21:45. Still i tried a lot to catch the train. I broke the queue of auto & requested other passengers to get me the auto.
I reached andheri station immediately, given 3 times higher money to auto driver & catch the local train from andheri to borivali in which i never used to travel. I have taken a risk on that train as i was also with my luggage.

After passing from all this problematic activities still i couldnt catch the train & i missed the train just for 10 mins late.

Than i booked bus ticket from borivali to surat in sleeper in which i never prefer to travel as it is very risky journey by bus, but i did the same as next day on surat i was having a important meeting & that i couldnt want to miss and i reached at surat on next morning 6:00 am though i could have reached by train on 1:30 am & could get a sound sleep but in bus i couldnt get proper sleep just for indigo airlines. Also i could not get time to take dinner on that night.

So i am very much demotivated with indigo airlines & i will never fly with it in future but now i want to get claim of rs 10, 00, 000 on indigo airlines just for my struggle & for taking a risk of my life.

The same thing was happened in past also when i was travelling from vizag to mumbai by the same indigo airline. The flight delailes are attached here. At that time also the flight was delayed & i missed my train. At that time i have booked special cab from mumbai to surat. At that time i thought that it may occur for one time but this time also i had got late, so i am claiming 10, 00, 000/- rs to indigo airlines.
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Dec 18, 2016
Updated by djbhagvati
Still the problem has not been resolved.
If it can't be resolved within 3 days, i will go to the consumer court.
 
2 Comments

Comments

Sir,
I booked a ticket from Bhubaneswar to Bengaluru on 3rd NOV-16 which is scheduled to travel on dt 03.12.16 at 08.30 but the flight was canceled but unfortunately, I have not refund my cost till date.The details information of ticket mentioned below.
Indigo 6E-897, PNR NO-PD82JD.
Dear sir,
Ms. Anita Devi is a KVS teacher in Ordace Factory, Yeddumailaram, dist Medak ( Near Sankerpallia), Hyderabad. 60 kms from hyderabad airport
I have booked ticket for 2 passenger (woman & 3 Years Baby Boy) at 7.30 A.M ie[protected] which has been cancelled by indigo and given options to book ticket but after 7.20 P.M on same day.

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