| Address: Khordha, Odisha, 751020 | | Website: Indigo Airlines bhubaneswar, odisha |
I am uploading my ticket details below. On 21st april i had a flight booking from bhubaneswar to bangalore in indigo airlines.5 days before i had a surgery and a severe neck catch because of operational procedure. It was really difficult for me to walk and my health condition was too low but it was really urgent for me to reach bangalore on 21st april. My boarding time was 13:35pm. Because of some unavoidable issues i reached the luggage counter in the airport by 13:45. The lady in the baggage counter didn’t take my luggage by saying boarding is already closed. Pathetic assistance. I requested her. I told her about my medical emergency she just declined my request. I went to the indigo counter for help. There also after a lot of request i got disappointment. Nobody helped me. I was simply running here and there with pain in the hope of help. Now my health condition become worst. With a 100% disappointment i returned home by again travelling 4 hrs. There is no assistance no value of human life, only busy in making money. Being a human they don’t care about others life, health condition, medical emergencies.
I would expect indigo airlines to refund my money as it was a torture i got from them today. This is how you treat your passenger. If this is your values and ethics where you don’t treat people in the right way, then i would prefer not choosing this airlines ever.
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