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+91 12 4435 2500
Level 1, Tower C, Global Business Park, Mehrauli-Gurgaon Road, Gurgaon, Haryana, India - 122002
Please check, and understand my complain point before responding something unrelated.
1. the booking was done on-line not through the call center
2. The booking was done on 25th Jan 18:00 hrs (for 19th April) but was cancelled by your team on 26th Jan 13:00 hrs
3. As per your stated policy it should be valid for me to pay at least on 26th Jan by 13:00 hrs which is very much within the stipulated deadline.
Please just do not repeat your policy again and again instead just think life a client and check why your team played this mischief. The real reason I can see is I wanted to avail the discount for republic day and someone from your team cancelled it to allot the same to favor some friend.
All facts are in your data base please investigate sincerely if your are really serious to fix such mischief.