[Resolved]  Indigo Airlines — indigo flight cancellation - 31st dec 2017

Hi,

We have booked flight long time back from hyderabad to visakhapatnam (6e 611) on 31st dec 2017 to celebrate with family & friends but all my plans shattered due to cancellation of flight in the last moment.

This is not fair, as u know how much important especially this day. Your team has given alternative connection flight but that also not that much suitable to me because waiting time in bangalore around 3 hours

If i go with this connection flight then i will reach visakhapatnam by 8:40 pm, then come out from the airport again takes at least 30 mins, so it means 9:10 pm

Travelling time from visakhapatnam airport to my relatives place again takes me nearly 1 hour

Is this type indigo team faces problem to the customer?

Sich a bad bad service

Regards,
Durga prasad
[protected]
[protected]@gmail.com
Was this information helpful?
No (0)
Yes (0)
Mar 16, 2018
Complaint marked as Resolved 
Verified Support
Feb 12, 2018
IndiGo Customer Care's response
Hi,

With regards to your request, under PNR WJY7VX, we regret the inconvenience that has been caused to you in this regards.

Further, the flight was cancelled due to bad weather, which is an uncontrollable factor. However, we have shared this as a feedback, so that the services can be improved.

Regards,
IndiGo Team
 
Add a Comment

Post your Comment

    I want to submit Complaint Positive Review Neutral Comment
    code
    By clicking Submit you agree to our Terms of Use
    Submit
    IndiGo
    customer care contacts
    Customer satisfaction rating Customer satisfaction rating is a complex algorithm that helps our users determine how good a company is at responding and resolving complaints by granting from 1 to 5 stars for each complaint and then ultimately combining them all for an overall score.
    Read more
    53%
    Complaints
    5623
    Pending
    12
    Resolved
    2887
    IndiGo Phone
    +91 12 4435 2500
    IndiGo Address
    Level 1, Tower C, Global Business Park, Mehrauli-Gurgaon Road, Gurgaon, Haryana, India - 122002
    View all IndiGo contact information