Indigo Airlines — Indigo payment complaint

Pragatig

from Bengaluru, Karnataka

Nov 11, 2016

Address: Kolkata, West Bengal, 700052

Website: Www.consumercomplaints.in

Sir I boarded a plane from Kolkata to Bangalore. During making boarding pass I had excess baggage so I had to pay extra 2000 rupees. They swiped my card and I got a message saying I have purchased a thing worth 2000. But it didn't print receipt. And the counter people said if it has been deducted then it will automatically be reimbursed so then I had to give them 2000 again by cash. But till now I didn't received my money in my account. Please look it again. And please make sure that my money will be reimbursed

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Nov 11, 2016

Updated by Pragatig Sir, on 11th November during making of boarding pass I had extra baggage so I had to pay 2000 extra. I swiped my SBI ATM card. Message in mobile said that 2000 money has been decuted from your a/c. But it didn't receive any print . people on indigo counter said that if money has been deducted from a/c then it will be reimbursed and asked me to pay by cash I paid. But I didn't get my money back in my a/c. Please look into this matter . please reimburse my money back.