[Resolved] Indigo Airlines — indigo pnr: zym2xi, dt. 15.04.2018, kol. to bgl.

agarwal S.K.

from Kolkata, West Bengal

Apr 18, 2018

Address: Kolkata, West Bengal, 700053

I make lot of complain at indigo customer care, but i not receive refund.

Please note i reach at airport one hour before from departure time, but staff of indige not allow to fly & say me that they refund full amount..

As i taken two pegs at airport bar.

As lot of bars are at kolkata airport we are not able to take one or two pegs.

As all know at kolkota airport only passenger are allow to go inside the airport with proper ticket only..

You can check cc tv also,

I need my refund by today..

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May 29, 2018

Complaint marked as Resolved

IndiGo customer support has been notified about the posted complaint.

Verified Support

Apr 18, 2018

IndiGo Customer Care's response Hi Sunil,

We understand your concern. As checked, our customer relations team is already in touch with you in regards to the raised concern.
Kindly let us know in case further assistance is required.

Regards,
IndiGo Team

Apr 19, 2018

Updated by agarwal S.K. just check CC TV, i need full amount back including cab charges Rs. 1000/-.

also i loose lot of money as i not reach Bangalore, so that also i need from your end.

Verified Support

Apr 19, 2018

IndiGo Customer Care's response Hi Sunil,

Our customer relations team is working on your concern. Kindly write to same mail id for further clarification on this.

Regards,
IndiGo Team

Apr 24, 2018

Updated by agarwal S.K. not receive payment back in my account. can advise the reason ...??

Verified Support

Apr 27, 2018

IndiGo Customer Care's response Hi Sunil,

Kindly write to us on the same mail I.D. for further clarification on this.

Regards,
IndiGo Team

Apr 27, 2018

Updated by agarwal S.K. your team is not able to solve my issue, advise please how much time you need ...