Indigo Airlines — Insecure landing of the aircraft

Date of the incident: 11th August 2015 Booking reference Number: G7T8HZ Description of the incident: i am a frequent flier in different flights, at least once in a month. But I had the feeling that INDIGO flights are better comparing to other flights like Indian Airlines ans spice jet. The control of the aircraft is felt as comfortable as far passengers are concerned. The complaint is related to the rough landing of the Aircraft No. 6E 467 From Mumbai to Patna and then to Ranchi. . When the flight was going to land in the patna airport, it was observed that the wings of the flight are not keeping a balanced position and the speed of the flight was not normally reduced as usual, when there will bw a normal landing. Passengers are found scared and I felt that it was a narrow escape from a crash landing. After a hault at Patna, the flight take off and due to the bad experience at Patna, before landing, I ran backward and occupied a seat in the backside . Again the same experience repeated in Ranchi. The flight was totally imbalanced and it was a " falling" to the runway, not a landing actually. I request you to please enquire the matter and take necessary action for reducing this type of fearful experienceto the passengere. on 13th August, I came back fro Ranchi through Delhi. But I found the hjourney is quite comfortable. i have a request that INDIGO should appoint matured and experienced Pilots who think about the security and comfort of the passengers.
Was this information helpful?
No (0)
Yes (0)
 
Add a Comment

Post your Comment

    I want to submit Complaint Positive Review Neutral Comment
    code
    By clicking Submit you agree to our Terms of Use
    Submit
    IndiGo
    customer care contacts
    Customer satisfaction rating Customer satisfaction rating is a complex algorithm that helps our users determine how good a company is at responding and resolving complaints by granting from 1 to 5 stars for each complaint and then ultimately combining them all for an overall score.
    Read more
    53%
    Complaints
    5623
    Pending
    12
    Resolved
    2887
    IndiGo Phone
    +91 12 4435 2500
    IndiGo Address
    Level 1, Tower C, Global Business Park, Mehrauli-Gurgaon Road, Gurgaon, Haryana, India - 122002
    View all IndiGo contact information