Address: Pune, Maharashtra, 411044 |
Dear team,
This is with huge concern that i am dropping a note.
We had a flight today at 09 sept 2017 at 2:00 am ist flight number 6e338. We had a very critical function to attend on saturday 09 september 201. With the trust that indigo will deliver a fair service level, we booked the flight couple of months before and was hoping that it could be one of our memorable journey.
But i believe it did not last for long, the flight 6e338 was cancelled and we got a call at around 9:15 pm ist on 08-sept 2017 that is just few hours before the actual departure time that it is cancelled. I spoke to the support agent to help us with an alternative flight that could help reach our destination within the time limit, however none of the flight was available. We were then forced to cancel the flight and had to book a costlier flight for the same day.
Due to this last minute cancellation the total loss that i had to bear was in the tune of 24000 for 3 tickets, since it was not our fault i would request you to kindly provide compensation for the loss that i had due to this last minute cancellation.
My pnr details are: mytf4z
Passenger name: sumesh sethumadhavan nair
Rhutu sumesh nair
My dad's pnr details is: a837gs
Passenger name: sethumadhavan nair
Let me know what further details that you would require to compensate for the loss that i to make by opting costlier flight.
Please note, if the issue is not resolved i would be forced to raise this in the consumer court against indigo for compensation.
Thanks,
Sumesh
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