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[Resolved]  Indigo Airlines — Less Refund ofTiCket Canceled due to flight delayof INDIGO flight dt 19/06/2015

Address: Ambala, Haryana

Dear Sir, I have booked 1 ticket for my wife Mrs Chaya Goel through Make my trip.Com from Chandigarh to Mumbai on flight no 6E-483 of INDIGO Airlines under PNR No-RBGEWD for tavel date 19/06/2015, But due to flight delay of more than 2 hours at the fault of Indigo Airlines I got this ticket cancelled But INDIGO Airlines did not refund my full fare. Pl look into the matter & get the full fare refunded by INDIGIO AIRLINES. Thanks. Parveen Goel [protected] 544-B., C.Bazar AMBALA CANTT-133001 HR
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Complaint marked as Resolved 
Till date no action /communication from Indigo Airlines They have paid the refund after canclation charges Parveen Kr Goel
 
3 Comments

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Comments

Dear Parveen Kr Goel

We are sorry to read about the issue. Please accept our sincere apologies for the inconvenience caused.

We are getting the case facts checked and will connect with an update shortly.

Assuring you best of our services.

Team-MakeMyTrip Care
Reply
Dear Parveen Kr Goel

Greetings from Make My Trip!!

In reference to your complaint we tried to contact you on your listed number however got no response, further as per your concern we have we validated your case with the airlines and found that flight was rescheduled / delayed for 02hours on the actual date of travel and as per the airlines policy they provide full refund, if the flight is delayed for more than 3 hours and preponed by more than 2 hours (depending on the length of the journey).

Hence airlines has denied for any refund to be processed further on this booking. We hope that your concern has been resolved satisfactorily.

We thank you for contacting us. Assuring you best of our services.

Team-MakeMyTrip Care
Reply

my Suitcase was Damage

I found my suitcase damage and when I reported to Indigo representative over there. He simple said "Sir, I cant do anything for this. In transit is got damaged."
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