[Resolved]  Indigo Airlines — loss of baggage after check in on 2-july-19 while returning from srinagar to chandigarh

Address:162/4 ,Tower 6B SBP Homes Sector 126 , Mohali, Chandigarh, Punjab, 160064

I vibha singh w/o gaurav pawar lost my baggage one week ago while returning from srinagar to chandigarh, indigo fligh 6e/376.
As per indigo team my baggage cant be tracable now. It is very pity that i have lost my baggage after checkin, where is the accountibility for airline to protect our belongings which was taken by airline.
Indigo team wants me to claim compensation as 350/kg — rs. 5250 for 15 kg, bug my baggaege itself holds clothing of approx 20k and plus costing of bag, and some of purchasing specially done for srinagar trip.
My pnr no. Is qjfdxt, baggage no. : [protected], bag type: american tourister.
I want claim of rs. 30 k from team, as the bag lost costing expensive branded clothes and one of my favourite belonging in that bag which cant be paid by indigo team in any means.
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Aug 14, 2019
Complaint marked as Resolved 
IndiGo customer support has been notified about the posted complaint.
Verified Support
Jul 12, 2019
IndiGo Customer Care's response
Hi Vibha,

We deeply regret to note the inconvenience caused to you due to the loss of your checked baggage on arrival. Please be assured that one of our representatives will connect with you to address the concern.

Regards,
Team IndiGo
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