Indigo Airlines — Loss of baggage material

Address: Bangalore, Karnataka

I had travelled by Indigo Flight No 6E 508 from Bangalore to Delhi on 30th January 2015. I work with Bharat Electronics Ltd which has a corporate account with Indigo and was seated in Seat No 19D. I had my cabin baggage which was a trolley bag. When I disembarked from the aircraft and was seated in the Indigo bus taking us to the airport, I realized that the wheels of my bag were missing. I immediately filed a complaint at the Indigo counter in Terminal 1 of Delhi airport requesting them to check the overhead baggage bin in the aircraft. The representative had a very casual attitude and did a basic check and informed me that the wheels were not there in the aircraft. The trolley was completely new and is now completely useless without the wheels. I request you to please do a thorough check of the overhead cabbage bin and check on the same. Thank you Ashish Kansal Bharat Electronics Flight No 6E 508 Seat No 19 D