Indigo Airlines — lost my mobile samsung core along with the sim and charger

Main sanjay kumar chaudhary indigo airline ka regular passenger hu..
Mera journey guwahati se kolkata indigo flight no-6e 596 pnr no-i7mygl dtt[protected] ko tha. Lekin mera flight 04.00 hours delay hone ke karan mera flight guwahati se lagbhag 1950 ist par take up hua. Jab main kolkata airport par pahucha to malum chala ki baggage belt no - 02 se milega lekin mera baggage belt no - 02 par aaya hi nhi to main kolkata airport ke customer service par complaint kiya to kolkata customer service wale khabar liye to malum chala ki mera duffle baggage kolkata n bhej kar bangkok bhej diya gya hain. Tab hamase officer ne duffle baggage missing ka form bharaye aur bola gya ki aap wait kijiye aapka duffle baggage[protected] ko bangkok se kolkata next aane wali flight se 0325 ist se return aa jayega to maine waha par 0325 ist tak intajar kiya bhir bhi duffle baggage nhi aaya to bola gya ki aapka baggage aap jis hotel me stay karenge waha delivery kar denge. Lekin sham tak koi reply nhi aaya to main[protected] se[protected] tak diye gye no-[protected],, [protected],, [protected],, and customer care gurgaon - [protected] par 50 se 100 times phone karte the to yahi reply aata tha ki aapka complaint kar li gyi hain aur abhi aapka duffle baggage trace ho rha hain. Mujhe es dairan financial, tension and mentally harassment se gujarana pda. Aur mera duffle baggage dtt[protected] ko lagbhag 2215 ist ko mila tab mera lock 🔒 toda gya tha tab deliver karne aaya man se complain bhi kiya to usne pic lekar gya aur broken karke mera mobile (Samsung core) along with the sim and charger nikal liya gya tha. Ye sab galati to indigo service ka hain esliye mera mobile and charger ke liye compassion diya jaye jisase main apana mobile and charger purchase kar saku.
Nhi to mujhe koi aur legal rules apanana padega.

Sanjay kumar chaudhary
Mob-[protected]/
[protected]
Kumarchaudhary. [protected]@gmail.com