Indigo Airlines — misbehaviour by ground staff ritika gokul mishra

Address: Nagpur, Maharashtra

Myself drshrikant perka, was travelling by 6e-202 from nag-del on 25th jan2018. I missed my flight n was directed to booking office for reappointment where i was being attended by a female staff. She showed me the fresh charges. I enquired her abt price differences online n suddenly this lady ritika gokul mishra id 20622 (Not sure) uttered with sheer arrogance.."to aapko jaha sasta padta hai waha se kar lo". When i asked her details she refused to surrender. I saw her name on name plate n asked her full name she said it's just ritika, that's my full name. I took her to helpdesk but her arrogance even scaled higher n she didn't say a single sorry atleast throughout the event.