[Resolved]  Indigo Airlines — mishandling of fragile luggage resulting in damage of fragile material.

Website: www.goindigo.in

My check-in luggage was tagged fragile after my personal request. Though the baggage was tagged fragile, it was mishandled and a glass bottle containing liquor was crushed.. Resulting in entire wastage of the product and damaging the remaining luggage.. The fragile tag was also teared off partially when i received my luggage. I demand immediate response to my complaint and a suitable compensation for the poor service, that i have received. Flight 6e - 118 23/12/2017.. Shardul vinayak gore.
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Apr 1, 2018
Complaint marked as Resolved 
Verified Support
Feb 15, 2018
IndiGo Customer Care's response
Dear Mr. Shardul,

Greetings from IndiGo!

We sincerely regret the inconvenience caused. With reference to your concern raised, we would request you to kindly provide valid booking reference number/ PNR (Indigo Airline) which is about 6 digits alpha-numeric to enable us to assist you.

Regards,
IndiGo Team
 
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