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[Resolved]  Indigo Airlines — Mishandling of my check in bAggage

I travelled from Bombay to Lucknow on 30th November 20, at 7 45pm with flight pnr KPI94U
My American tourister trolley bag is damaged torn from the top, it was a check in baggage,
I enquired about the complaint section to which I was told to put it in online complaints by an airport staff. I need my bags money reimbursed, it’s a 10k worth bag and now it’s good for nothing. Who holds accountablity for This?
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Aug 9, 2021
Complaint marked as Resolved 
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Dear Mr.SIngh,

We believe that our customer relations team is working on it and will respond to you soon.

Regards,
Team IndiGo
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