Hi
I was traveling from Chennai to Dibrugarh,
It was a connecting flight from MAA to CCU and CCU to DIB,
We came to Kolkata and was waiting for connecting flight layover time was like around 90 minutes and without knowing we gone to exit and was standing in a big Queue(Q) in kolkata airport there was security check and everything was going
We didn't got any Alert or warnings over speaker or SMS or any call regarding boarding closing we gone to the gate 20 minutes before departure time
But they said like Boarding closed flight was right in front o[censored]s but they didn't allowed us behind the glass
And they said like they can't do anything since it was a connecting flight and I completed half travel already and they made me to buy a new ticket
My Question is Why I didn't got a single warning before closing boarding
Date: 25 Dec 2020
Flight No. 6E 455 - CCU to DIB
Name: Karthickeyan Ravi Was this information helpful? |
As checked, you reported after the boarding gate closure time. Please note that the boarding gate closes 25 mins prior to the flight departure. The boarding time is mentioned on the boarding pass and passengers need to report before the boarding gate closure time. As you reported late so our team was unable to accept you on the same flight. We request your understanding.
Regards,
Team IndiGo