[Resolved] Indigo Airlines — missed luggage at coach

Santosh Kumar CG

Address:

B-106, Vrindaban Apartment, Daldal Seoni Road Mowa Raipur Chhattisgarh, Raipur, Chhattisgarh, 492001

I was traveling from goa to raipur via hydrabad. There was a halt for one hour at hydrabad airport. During the boarding in flight no. 334. I missed my one luggage at coach which was blazer in cover and requested with crew members to allow me to go and collect my luggage but they ensured me that they will manage it and took the luggage to me but they didn't responded till departure. I again contacted to raipur airport in indigo office but staff not cooperated. I have tried to connect with hydrabad indigo staff but didn't got any positive answer. Please suggest what to do??

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Aug 6, 2021

Complaint marked as Resolved

IndiGo customer support has been notified about the posted complaint.

Verified Support

May 11, 2020

IndiGo Customer Care's response Dear Mr. Singh,

We'll try our best to locate it. Please share the description of the bag via private message.

Regards,
Team IndiGo

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Comments

Amruta Pawshekar

I am trying to get travel certificate for my past travel dates as I lost my boarding pass but after submitting correct booking Id and email id the site is refirecting me to the same hime page. could you please help me to get my travel certificate? My booking id is: N6EXISWVM and email id from which the ticket is booked is : [protected]@gmail.com

IndiGo Customer Care's response, May 11, 2020

Verified Support

Dear Mr. Pawshekar,

We would like to inform that you may request for a travel certificate by visiting here https://bit.ly/39hAxKB Please know that INR 200 per passenger per travel will be chargeable. Please use PNR -XISWVM.

Regards,
Team IndiGo