[Resolved]  Indigo Airlines — Missing Baggage worth Rs. 10,000

Address: Bangalore, Karnataka

I travelled from Kolkata to Bangalore yesterday dated 30th Dec 2014 with two luggage. As I reached Bangalore and enquired about my luggage I was informed that my luggage is missing. And its still not Reached Bangalore Airport as it was mistakenly put into cargo. I have been ringing the Indigo Customer care and the air port authority for the same more than ten times today. But those said they are on the way to my home. But they never turned up. How to handle this kind of negligence. What you guys are doing with the passengers. Is this the way you delight your customer. Sorry to say worst ever experience I had with Indigo. If this problem is not resolved at earliest I am going to lounge the complain to higher levels against the concerned people and who are ignoring my complaint. Here are my details : date of journey- 30th dec'14 Name- Surendra Prasad Singh Flight- 6E434 From- Kolkata To- Bangalore . Baggage TAg No. - 754095, 754096
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Aug 14, 2020
Complaint marked as Resolved 
IndiGo customer support has been notified about the posted complaint.
 
1 Comment

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Your services are really bad and the behaviour towards customer too. too much negligence.

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