[Resolved]  Indigo Airlines — missing carton of alphonso mangoes

On 31st march i was travelling from mumbai to kolkata via flight no 6e 321 seat no 22 d & 22 e with four check in baggage’s in which one was the carton of alphonso mangoes. These mangoes were not seen on the conveyor belt when i was waiting to collect them. I lodged complaint immediately with the indigo customer care at the kolkata airport. However no response received till now in spite of calling again and again. The copy of the complaint is attached herewith.
I request you to revert immediately on the complaint considering the sensitivity of the issue
My mail id is [protected]@gmail.com
And my phone number is [protected]
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May 12, 2018
Complaint marked as Resolved 
IndiGo customer support has been notified about the posted complaint.
Verified Support
Apr 02, 2018
IndiGo Customer Care's response
Hi Pamela,

We regret the experience you had. Kindly allow us sometime, while we are working on your concern.

Regards,
IndiGo Team
Verified Support
Apr 06, 2018
IndiGo Customer Care's response
Hi Pamela,

As checked, our airport team has assisted you in regards to the raised concern.
Please let us know in case further assistance is required.

Regards,
IndiGo Team
 
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