Indigo Airlines — Missing Mobile Phone

Address: Kolkata, West Bengal

This complaint is regarding the security staff ( Mr Shivaji & Mr Koshik) of Indigo airlines.I was travelling from Delhi to Bangkok on 06th June 2015 and there was a stoppage at Kolkata (having flight number 6E 273) and unfortunately i forgot my mobile in the flight which was going to Agartala. I immediately reported to the airport authorities and they informed me that they have found the mobile and will be handed over to me on return journey. On 12th June 2015 when i reached the Airport after long harassment Mr Koshik ( Senior Security Officer) told me that the staff member (who holds the lost/found goods) is not on the duty and taken the key of the locker with him, when he will come the mobile phone will be delivered to the Chandigarh/Delhi airport.I have made 100 phone calls to get my mobile back but it has not been delivered yet. Yesterday Mr Shivaji promised me to confirm the details of delivery but when no confirmation received then i called at [protected] and somebody told me that he is on leave every time i call at this number i receive answer " we will call you back", "Please call after 3 PM", "We will delivery mobile and give you details call tomorrow morning after 10 AM". I am continuously chasing for my mobile. Though it is not expensive mobile but it shows the cheap nature of the Kolkata security staff. I have all the recording of the persons i talked and i will now lodge a police complaint against the persons involved.