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Sub:- Missing my Samsung camera (Model # PL65 ) from luggage bags during AHM to Goa travelling by Goindigo airlines.
I was travelling from Ahmedabad to Goa via Mumbai on 28th March 5, 2017 in the morning at 9:40 AM by Goindigo airlines & I did checkin my two luggage bags from Goindigo Counter at Ahmedabad airport.
I was missing my Samsung Camera from luggage bags When I departured at Goa Airport. I went to the Go indigo Airport counter at Goa and i reported to them immediately for missing my camera but they asked unnecessary questions to me and after sometime she said as “we have checked once again in goindigo plane but we are not able to find your Samsung camera.”
I have also raised complain on customer care via email and phone but still not getting positive response from them.
Today, I have come back from Goa to Ahmedabad airport and inquired in Goindigo Airport at Ahmedabad but still they are running from here to there and said “ you will have to inform to Terminal Manager and now terminal manager said that you will have to give application to the Airport director”
Here I am requesting to you that I want to see my luggage bags X-ray Scanning recording which did by security team before putting in plane so that I can get idea from which airport missed my camera.
And it will help for me to giving complain in consumer forum and I can take strict legal action against service of Goindigo airlines.
My PNR Number is :- LGMP3U
I am attaching all the relevant documents.
Thanks.
Parthiv Dave
Er.[protected]@gmail.com
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