Comments
My wife is travelling through indigo airlines flight ( 6E 6236 and PNR- TJBNSK ) on dated 20th April 2018 . The boarding assistance lady forcefully taken boarding pass and luggage from her and harrased to the core. Such unethical attitudes is simply unacceptable.
IndiGo Customer Care's response, Apr 27, 2018
Verified Support
Hi Somnath,
We regret to hear about the experience. Kindly share a convenient time so we may speak to you on this.
Regards,
IndiGo Team
We regret to hear about the experience. Kindly share a convenient time so we may speak to you on this.
Regards,
IndiGo Team
IndiGo Customer Care's response, May 3, 2018
Verified Support
Hi Somnath,
We are investigating the concern and will keep you posted.
Regards,
IndiGo Team
We are investigating the concern and will keep you posted.
Regards,
IndiGo Team
IndiGo Customer Care's response, May 4, 2018
Verified Support
Hi Somnath,
We sincerely regret the inconvenience faced by the passenger. We have taken a strong internal action against the concerned staff. Please be rest assured of our constant endeavour to provide a hassle-free experience to our esteemed customers.
Regards,
IndiGo Team
We sincerely regret the inconvenience faced by the passenger. We have taken a strong internal action against the concerned staff. Please be rest assured of our constant endeavour to provide a hassle-free experience to our esteemed customers.
Regards,
IndiGo Team
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We understand your concern. Kindly share your booking reference/ PNR number so we may look into it.
Regards,
IndiGo Team