[Resolved] Indigo Airlines — money stolen from bag in transit

Anupam132004

Mar 1, 2020

Address: KGF MUNNYREDDY LAYOUT Mahadevpura, Vasantham residency FLAT NO5, 5th cross, 560048

I was travelling from Chandigarh to Patna via Delhi on[protected] with 2 year old Son Atharv thakur.
I kept my 10000 Rupees in my check in baggage .

When i came home and open my Baggage i see 10k rupees is taken away .
It is clearly visibly that some one has open my baggage and taken it from there .

When i received my baggage i suspected something is wrong with my luggage and airline strip was also open but i had one more hand luggage and my Son became very cranky in travel so i believed Airline and moved to home .

My home Madhubani is 200km from Patna so i reached very late night and now when i opening my bag my doubt is reality.

I stay in Bengalore came Mdhubani to my home town for a week .
so i would like to request Airline to investigate into this and help me with my issue .

My Name is Anupam kumari
Indigo Airline 6E-842
PNR NO :OHG2VC
Mob:[protected]

Was this information helpful?

No (0)

Yes (0)

Apr 5, 2020

Complaint marked as Resolved

IndiGo customer support has been notified about the posted complaint.

Mar 01, 2020

Updated by Anupam132004 [protected] is alternate no .

Verified Support

Mar 04, 2020

IndiGo Customer Care's response Dear Mr. Kumari,

We always advise our passengers to carry their valuable belongings and cash in hand baggage only. Also, such cases need to be reported at arrivals for our staff to check. However, send us PNR via private message so we'll try our best to assist you.

Regards,
Team IndiGo

Verified Support

Mar 04, 2020

IndiGo Customer Care's response Dear Mr. Kumari,

We always advise our passengers to carry their valuable belongings and cash in hand baggage only. Also, such cases need to be reported at arrivals for our staff to check. Since the same was not reported to our staff at the arrival airport we are unable to assist you further.

Regards,
Team IndiGo

Related IndiGo reviews

View all 5623 IndiGo Reviews

Comments

Anuja Tol

Mar 3, 2020

I raised an Travel ceritificate request and paid 200 charge to indigo airlines. Still dint get the certificate. Please help.

IndiGo Customer Care's response, May 8, 2020

Verified Support

Dear Mr. Tol,

Please share your PNR via private message so we may look into it.

Regards,
Team IndiGo

Deepa Sampath

Mar 3, 2020

Hi,

I lost my boarding pass however require travel certificate for official purpose to avail leave travel allowance. I requested through email but responded with error message.
Booking No. EQJC2Y date 24 Dec 2019 from DEL to MAA.

Thanks
Deepa Sampath

IndiGo Customer Care's response, May 8, 2020

Verified Support

Dear Mr. Sampath,

Please share your PNR via private message so we may look into it.

Regards,
Team IndiGo

IndiGo Customer Care's response, May 8, 2020

Verified Support

Dear Mr. Sampath,

Please share your correct PNR via private message so we may look into it.

Regards,
Team IndiGo