Indigo Airlines — My belongings not returned & get stupid answer

Address: New Delhi, Delhi, 122002

Website: www.indigo.com

I just need your service once in this long relationship & found how worst people/system /service indigo has. Following is the case.

 i was travelling th. Flight number 6e-6518 on 8th feb., pnr : by2frm.
 unfortunately, i left my power bank & iphone data cable in front of my seat pocket.
 i called up to indigo customer care number & lodge a complain about this, which is obviously a moment when i need proper response from customer care. I feed them back about everything –where it was left, whats the color, make of the items etc etc.
 they ask me to call after 4-5 hours. I call them again in evening then that stupid guy ask me stupid question & the same information again which start irritating me.
 i provide the same information again, he ask me to call after 24 hours. I call them next day evening then the same story /question. I thank god that i left just power bank & cable if i left iphone then i can’t expect to get it back from this worst airline.
 i call then again & again till today & found that my gadgets are available at airport.
 i ask them either send it by courier or i will send my representative to collect. (With my boarding pass, id proof & authority letter) then again stupid answer that we don’t know that airport team will give or not.

With the above case i m feeling that this is something irritating, irresponsible, worst service, no customer friendly etc etc. I don’t know this is the behave or service standard of the indigo —
This is another update of how indigo cheated the customer belongings.

After many time follow up with indigo customer care, i got the confirmation that my belongings found the airport.

Today, i depute a representative with all desired documents but when he reached then indigo team ask him to await. After 2 hours of waiting they said that it was destroyed.

I know that they cheater took that at home