[Resolved] Indigo Airlines — my refund

Shaik6633

from Vijayawada, Andhra Pradesh

Apr 22, 2018

Address: Guntur, Andhra Pradesh, 522001

My connecting flight was missed... U r crew members said that itâs already 11pm we canât talk to our higher officials... They gave me a number of mr amarnadh who is incharge of hyderabad airport of indigo... That fellow is an #... I called him 20 to 30 times... He says i am busy i will call you after sometime... Another time he says that now itâs not my shift time please call tomorrow... Lb 61 gc my pnr on 17 the of this month... I have to travel from hyderabad to vijayawada... My number [protected]

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May 24, 2018

Complaint marked as Resolved

IndiGo customer support has been notified about the posted complaint.

Verified Support

Apr 23, 2018

IndiGo Customer Care's response Hi,

We would like to inform you that partial refund for Hyderabad to Vijayawada sector has been initiated from our end and would be processed in travel agency account in 24-48 hrs. Kindly get in touch with respective travel portal used while making the reservation to claim the refund.

Regards,
IndiGo Team