Indigo Airlines — New samsung power bank misplaced/stolen by

Address: New Delhi, Delhi, 110001

Name: shyam sunder sistla
Date of incident: 11th oct 16
Pnr no: j7kyjs
Flight no: 6e 129 (delhi to hyderabad via mumbai) boarding time: 16:55 pm
I had checked in two small bags and in one of the bags power bank was identified, the airport staff had noted down the details of the item and handed it over to the indigo ground staff, the ground staff said they would handover it to me at the flight or i would have to get it collected by my relatives from delhi airport, none of these two things happened. today (10/19) my relatives went to collect the power bank but they were made to wait for 90 minutes and made them run all over the airport and behaved carelessly with them.

Nothing related to carrying powerbank in checkin bags has been mentioned by them beforehand and their staff are not responsible enough to safeguard customers items. i tried to check the status of item at baggage counters of delhi and hyderabad. none of them are aware of the incident. i feel indigo staff might have stolen my item assuming that customers would not come again to collect their item.

I seek compensation for the samsung power bank misplaced.