[Resolved]  Indigo Airlines — no air conditioning within flight and shameful service

Address: 411044

Website: goindigo.in

Hello,

I was travelling from hyderabad to pune flight no. 6e 118 date 15 apr 2018 boarding time 21:20 pm departure time 22:05 pm
The pnr is rcku9m.
This is regarding the pathetic and disgraceful service given in the flight which could have lead to fatal and severe event.

The air conditioner was completed off. Nobody was ready to tell the reason and after asking given shameful and vague reasons by cabin crew. Passengers were suffocating and sweating through out the journey. Small kids were crying and creating ruckus,
Nobody from crew was ready to help passengers even after 30 minutes of departure and no information was given by the staff. They were completely rude after being questioned by passengers. Cabin crew said that engines are not turned on and hence cooling is not started but plane was already moving and engines were turned on. This was shocking.

This is complete disgraceful event for indigo flight and you have lost your valuable and loyal customer due to pathetic and poor quality of service and childish reasons given by cabin crew.