Indigo Airlines — No final boarding call made

Address: Chandigarh, Punjab

This is to highlight that I was travelling from Chandigarh to Mumbai from Indigo flight and had a pathetic experience. There was no final boarding call made and no effort was made to locate the people even they had already done the boarding and had also taken the boarding pass. It was no where mentioned that it would operate as Mumbai and Chennai flight on the ticket. This lead to mussing a flight. The Airport is not that big that the person cannot be located, moreover when the flight took off the Indigo staff put in the efforts to locate the passenger. The ground staff was very rude. They were not readyto listen. It caused monetory loss as the passenger had to take another flight paying for the ticket really pathetic service. Booking ref: S5EQ2S Flight: 6E483