[Resolved]  Indigo Airlines — no staff to scan luggage

Sir, i am a frequent flyer at indigo. I was suppose to travel to delhi on 12dec... But due to traffic congestion i got late n reach the airport at 1204 hrs but by that time there was no staff to scan the luggage... When i talk with the indigo staff they said they can't do anything... By that time the boarding just started... So i had to buy another ticket from a different airline. My flight time was 1245hrs from dimapur to delhi on 12dec... My booking ref is we2suj... So i request ur kind authority to look into the matter and refund me i would be grateful to u... My email i'd is [protected]@gmail.com... My mob no is [protected]