[Resolved]  Indigo Airlines — non receipt of refund

I tried to book a ticket from delhi to portblair for journey on 24 May 18. While making payment amount was deducted from my debit card but ticket was not booked. When i contacted indigo customer care they assured me that my amount will be refunded within 3-5 days. Today is 8th day after the event and amount has not been credited in my account.
Bookind details:-
Date of transaction-01 Mar18
Date of journey-24 May 18
Amount deducred-14584/-
Journey-From Delhi to Portblair
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Apr 25, 2018
Complaint marked as Resolved 
IndiGo customer support has been notified about the posted complaint.
Verified Support
Mar 09, 2018
IndiGo Customer Care's response
Hi Rakesh,

We regret the inconvenience caused to you. Kindly allow us some time while we look into this matter and revert you at the earliest.

Regards,
IndiGo Team
Verified Support
Mar 22, 2018
IndiGo Customer Care's response
Hi Ranjeet,

As checked, refund has been processed on 16th March 2018 and same will reflect in your account within 3-5 working days.
Kindly let us know in case further assistance is required.

Regards,
IndiGo Team
 
1 Comment

Comments

Name of customer is Ranjeet Kumar & not Rakesh

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