Indigo Airlines — Non refund of a cancelled ticket. pnr zghl2h

Address: Kolkata, West Bengal, 700060

Website: Indigo Airlines

I purchased a return ticket online from indigo website in the name of mrs. Suktara ganguli on 07.10.2016 and cancelled the same at about 10 a. M. On 18.11.2016. I received a mail from the airlines that a sum of rs.4800 has been deducted as cancellation other charges and i was to get a refund of rs.3239 which was lying in my credit. Since then more than days have passed i am yet to get the refund. I am very unhappy, because when i travel by air, i always choose indigo airlines. Please arrange for immediate refund and oblige.