Indigo Airlines — Non refund OI2IMR

Address: 121010

Website: Indigo Airlines

Dear Sir,
My PNR OI2IMR.
I had purchased DEL-CCU-DEL tkts.
As mentioned by Indigo Airlines by SMS that CCU-DEL has been rescheduled and for cancellation of the flight of 29th December 2016 no ticket cancellation charge will be there, but Indigo Airlines has taken cancellation charge of Rs 2264.00 . I have called Indigo Airlines office on 5th November 2016 and talked to Ms Manpreet & Mr Ujjal and Mr Ujjal also said no cancellation charge will be there . I have asked Mr Ujjal to cancel CCU-DEL sector only as Indigo has cancelled the flight ticket for me. Please refund the cancellation charge to my credit card as the fight on 29th December 2016 has been cancelled by Indigo and in SMS you have mentioned that there will be no cancellation charge.

Best regards,
Jayasree Dutta,
Email : [protected]@yahoo.co.in
Mobile : [protected]