Indigo Airlines — Not allowed entry in flight just in delay of around 20 to 30 sec

Website: www.goindia.in

Sir, it is very torturing to see that in spite
Of reaching on airport around 1and 1/2 hour before time and getting boarding card, even cleared security check i was told u r 30 to 40 second late and not permited to enter into flight. Even there was no any warning announcement. I was referred to indigo reservation where he showed his helplessness in arranging other flight and told me to buy new ticket. They just blaming cisf people for delay and free himself from any responsibility to customer. They even denied to refund. I am sending u my ticket and boarding pass photo. Kindly look matter and help us. Today there r lot of other people who were victimised by the same situation.