[Resolved]  Indigo Airlines — not allowed to board (check in issue)

Address: Bangalore, Karnataka

Date: 22/04/2018
Pnr: y7fgvr - 6e 684

I arrived the airport on time and tried to check in almost before 60 minutes but not allowed to board.
While standing in queue indigo executive asked to collect boarding pass from machine, as boarding pass machine was not generating boarding pass might some technical issues, when informed to indigo executive, i was asked to stand in the queue again to collect my boarding pass. When i reached in check-in counter, still there was enough time (45 -50 minutes) for flight departure but indigo team didn't provide me with the boarding pass.

This is my first experience with indigo. I heard indigo is best in handling their customer and resolve all the issue's of their customer, but what i experienced was completely opposite of what i have heard. Executive were not ready to help and not at all polite.

Because of my choice to travel with indigo, i have to suffer a lot, also i wasted my rs 4947 and missed my important job interview.

I hope you will not let me down and surely look into my issue.

I am expecting for refund of my payment and hope in future i will have good experience with indigo.

Thank you