Indigo Airlines — Not Allowed to Check- in !

syedjavedshah

from Raipur, Chhattisgarh

Oct 30, 2014

Address: New Delhi, Delhi

Dear Sir, Good day to you ! I got my flight from Delhi to indore on 26th oct.2014. I got late coz, my wife is pregnant ( with medical certificate). My Flight time was on 4.55 pm. I reached on 4.35 pm. I requested to Mr.Gaurav(Manager) & other staff for check- in. But they allowed me to check- in. And they were not supportive. Also I've told them to give my money. But they said no. Please help me out to get my money back. Regards, Javed Shah

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Comments

vishal021085

Jul 31, 2015

Being standing in the queue then went to Indigo check-in counter, when my turn came, they said I could not board as I am 5 minutes late from the 45 minute deadline.

Then I asked for any solution, they said the next flight can be availed after payment of 6000+ amount (Even after compensating the earlier ticket amount). But no other flight cheaper than that same day. But I can see on the Indigo website itself showing the flight available for Total Price: 5, 731.00 INR, and after compensating, it could be much less.

So a total loss, as I have to decide not to travel the same day.

I want the refund of the flight charges, please suggest.
It also created much of the frustration and waste of time & money.