[Resolved] Indigo Airlines — not getting refund

[Resolved] Indigo Airlines — not getting refund

D dolly srivastava from Allahabad, Uttar Pradesh Mar 21, 2018

I have booked my flight with the name of mrs jaya srivastava from lucknow to bangalore with booking id ne[protected] but flight has been rescheduled from ur end flight no 6e - 866/506 with pnr kf952q.. But rescheduled of flight costing 19000/-. But i booked my flight with higher cost. The difference in has not been still credited to my account.. I manage all the difficulty whatever i face in changing my flight with 3 small kids... I make my request on make my trip also they reply to contact with you.. Kindly grant my refund as soon as possible... Was this information helpful? No (0) Yes (0)
Apr 21, 2018 Complaint marked as Resolved IndiGo customer support has been notified about the posted complaint. Verified Support Mar 21, 2018 IndiGo Customer Care's response Hi Jaya, We sincerely apologize for the inconvenience caused to you due to change in flight time from Lucknow to Bengaluru connecting in Kolkata on 2nd March 2018. We know that change in the flight time isn’t a pleasing experience and assures you best of our efforts to eliminate and minimize the causes of changes. However, our operations depend upon various external factor. As flight timing is changed we have offered you the option to choose a refund or re-booking onto an alternative IndiGo flight subject to availability at no additional cost. As checked, you have opted for an alternate flight. Hence, we are unable to process any refund in this regards and are hopeful that you will understand the need for our policies and see this matter in the right spirit. We look forward to serving you on board soon. Regards, IndiGo Team
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Comments

franklin naviss

from Hyderabad, Telangana

Mar 22, 2018

Rs.70000 paid but cheated me

IndiGo Customer Care's response, Mar 23, 2018

Verified Support

Hi Franklin,

We would like to clarify you that IndiGo does not engage in any unauthorized person or mediator to secure an appointment of a candidate desirous of securing a position with IndiGo. All appointment and recruitment related work are handled by genuine and authorized officials of the Human Resource Department of IndiGo at its Gurgaon office or any location officially designated by authorized officials of IndiGo. We do not indulge in the practices of collecting any processing/ enrollment fees from job aspirants/candidates.
We would suggest you please visit our Careers website and upload your resume at http://bit.ly/2xLBuer
If your resume gets shortlisted you will be contacted by IndiGo’s recruitment team.

Regards,
IndiGo Team