Indigo Airlines — not permit for check in

Address: Bidar, Karnataka, 585401
Website: indigo

Pls note i had booked a flight from hyd to delhi, 6E 846, PNR No D919SS for my sister. she reached the airport by 7.00 and was not allowed to check in stating that she was late and they made and forced me to pay 3200 extra for the next flight at 11.50 which was delayed and started after 2.00 pm if a passanger which was delayed by ur staff or any other reason by 2 min u will not give permission, we have to pay and when from ur air line delayed by 2 hrs who will u pay for inconvinence and i had paid only for the negaligance of the staff because she was in que from 7.05 and ur staff give checkin for a passanger with lots of luggage prior to her and said her to wait within this procuder time spent and when she reached there they said u r late they did not permit to check in .
sir this is very very ridicouls harrasment to the passenger as she had a important meeting but they did not give any reply pls advice i want to take action on these pls guide us in this matter.
I am going to registered the complaint to consumer forum also.
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