| Address: Kolkata, West Bengal |
We were 8 passengers in group, travelled on flight 6E 277 on 06.10.14. from Chennai to Kolkata.
My seat number 19 E along with my four members.
My parents ( Lokendranath Mukherjee & Anjali Mukherjee) aged 75 years and 81 years were allotted 3C and 5E both wheel chair passengers.
My daughter aged 8 years got the seat 5D.
We booked our food in advance.
We repeatedly tried to tell the air hostesses namely Uma, Khushboo and Rohini (names as we tried to recognize) to provide food to elderly and kids sitting far from us.
Since the trolley was there in the mid way we could not go to them.
The air hostesses did not bother to provide any food packets to the hungry elderly persons or to my kid.
When I asked the explanation while leaving the air-craft they told that they did ask for.
I feel your airlines hostess are not well trained to take care of elderly people or kids which may lead to severe problem for such passengers.
Being frequent travellers in several airlines across the globe we have not faced such inhuman behaviour from the cabin crew / hostess which is actually keeping the elderly and kid hungry in a night flight.
As we are Indians it is our tradition to prefer wheel chaired/elderly persons or infants.
Please take care to keep away your staff negligent from duties which can be treated as deception otherwise.
Hope you take proper actions from your end.
Jalesh Mukherjee
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