[Resolved]  Indigo Airlines — not to board on flight

Address: 226022

On 20/09/2017 i had to board the flight from delhi to lucknow at 5.35 am. Confirmation no is[protected] and flight no is indigo 6612. Unfortunately i reported to the check in counter at 5.00 am i had 35 mins time to board the flight but the officers said no. I have called and checked with indigo but they said since you have reported late you were not allowed as the counter closes 45 mins before the departure. At that time i am suffering from dengue and my condition is not good. I had also shown my medical reports to the officers but the manager and other officers still refused and their behavior was very rude. Due to the medical circumstances. Due to medical circumstance i had to book another flight at 8.55am. It was also 30 min late due to which i face a lot of trouble i was 10 min late but the second flight was delayed by 30 minutes in that case what will we get from that side. Doctor told me to go hometown as sooner that could be better for me
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Oct 5, 2017
Complaint marked as Resolved 
 
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