[Resolved] Indigo Airlines — on flight meal

mohan4n

from Delhi, Delhi

Nov 16, 2017

Address: Bangalore, Karnataka

I have travelled vide indigo flight no 6e 847 from bengaluru to lucknow on 15th november, 2017 for which i had pre-booked non-veg meals @ rs.250/- (Copy of tkt attached). However, while issueing the boarding pass, your counter-in-charge issued the same along with a veg meal which i could not understand.

The pnr no. Is u8mpuy. Boarding pass sequence no. Is 124/seat no. 10d

Please look into the matter and do the needful.

Attaching the ticket and the boarding pass for your ready reference.

Usha mohan
[protected]

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Mar 28, 2018

Complaint marked as Resolved

Verified Support

Feb 23, 2018

IndiGo Customer Care's response Hi Usha,

Apologies for the delayed response. We have investigated the matter and would like to summarize our findings for you.
You were booked to travel on flight 6E-847 from Bengaluru to Lucknow which was scheduled to depart at 18:25 hours on 15th November 2017. Based on our records, passenger has booked veg meal for this flight which is INR 250. Would request your understanding in this regard.

We look forward to serving you on board again.

Regards,
IndiGo Team