[Resolved]  Indigo Airlines — overtook money than agreed/cheated by you while on booking

Address: Ernakulam, Kerala, 686692

Hello, my name is bessy poulose, i booked one ticket from your airlines but finally your company cheated me by taking extra money from my bank account without my permission. I considered it as a serious issue and i wiil provide all information which you needed.
The ticket booked from lucknow to kochi on 06/03/2018 with an agreed amount of 3443.00 rupees. However, when i finished my booking payment, the company deducted 5053.00. When i called customer care several times, they have been talking about online price changes. Firstly i am not an # to listen the same story again and again rather than resolving it. Therefor i m writing this complaint and i hope you will resolve it if you considering me as your customer.

Ticket details: pnr no:b9u3ws
Flight no:6e844/683
Passenger name:anu joy

Would you require any further information regarding the booking (I have the screen shot of my booking) please contact me. My e-mail id is : [protected]@gmail.com
Mob:[protected]

Thank you
Bessy poulose
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Aug 7, 2021
Complaint marked as Resolved 
 
1 Comment

Comments

Hi Bessy,

There is a possibility the fares might have changed. We request you to please share the screen shot of the amount INR 3443.00/- which you got while making the payment so we can look into this and assist you in this matter.

Regards,
IndiGo Team

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