[Resolved]  Indigo Airlines — PARTIALLY CANCELLED TICKET GOT FULLY CANCELLED

Jun 13, 2015

Updated by rajal12 ETicket
MakeMyTrip Booking ID NF[protected]
Booking Date Fri,
22 May 2015
Itinerary and Reservation Details
Indigo
6E458
Departure
Agartala (IXA)
TerminalIXA
Thu, 11 Jun 2015 15:25 hrs
Arrival
Guwahati (GAU)
Thu, 11 Jun 2015 16:05 hrs
NonStop
Flight
Duration:0hr 40m
Refundable Fare
Passenger Name Type Airline PNR ETicket
Number
Mohit Chauhan Adult T7YNPP T7YNPP
Pankaj Dixit Adult T7YNPP T7YNPP
Important Information
A printed copy of this eticket
or eticket
display on laptop, tablet or phone must be presented at the time of check in.
Checkin
starts 2 hours before scheduled departure, and closes60 minutes prior to the departure time. We
recommend you report at the checkin
counter at least 2 hours prior to departure time.
It is mandatory to carry Government recognised photo identification (ID) along with your ETicket.
This can include: Driving License, Passport, PAN Card, Voter ID Card or any other ID issued by the Government of
India. For infant passengers, it is mandatory to carry the Date of Birth certificate.
Get Flight Status on SMS by giving a missed call to[protected]
or SMS(Normal SMS Charges Apply)
@bookingsto[protected]from the mobile number used for your booking
Cancellation & Date Change Rules
Q. How can I cancel my booking?
A. You can cancel your booking by logging on to theCustomer Supportsection of our website. If you are cancelling or
rescheduling your flight within 3 hours of its departure time, kindly contact the airline directly. Please note that the booking can
only be cancelled till 2 hoursbefore the departure of the flight. Customers who (have not cancelled their bookings) and fail to
report in time shall be deemed as No Show by the airline.
*Please submit your request under special claims for NonOperational
Flights, Flights delayed beyond a specified time,
Unutilized No Show tickets, and tickets directly cancelled with the airline, by logging on to theCustomer Supportsection of our
website.
Q. How do I make date change in my booking?
If you want to make any amendments to your itinerary, please logon to our customer support section. Please note that the
airline rescheduling/cancellation fee, fare difference (if any) and a MakeMyTrip Service Fee is applicable for making changes
to the itinerary.
Q. What are the charges to cancel my booking?
Airline Type Sector
Cancellation Fee
Airline + MakeMyTrip
Date Change Fee
Airline + MakeMyTrip
Indigo Adult AgartalaGuwahati
Indigo now charges a penalty on the basis
of time remaining before the departure of
your flight. Please click here to know more.
Indigo now charges a
penalty on the basis
of time remaining
before the departure
of your flight. Please
click here to know
more.
*Cancel your ticket online (Customer Support ) and avail discount of Rs.150/(
per sector) on MakeMyTrip Service Fee
(Rs.400/per
sector).
** MakeMyTrip Date Change Service Fee of Rs. 250 per passenger.
The abovecancellation anddate change fees are applicable before departure and are per sector, per passenger. Ifmaking an
amendment to your booking, then along with the airline and MakeMyTrip.com fees, you will also be required topay a
difference in fare, if applicable. Please note that multiple flight sectors booked on one PNR can only be cancelled together.
Q. When will I get my refund after cancelling my booking?
A. The refund will be initiated within 3 working days for online cancellations and 5 working days for cancellations done on the
phone. It may take an additional 714
working days for the refund to reflect in your account, depending on your bank. You can
track the status of your refund by logging on theCustomer Support section of our website.
Q. Can I change the name of the passenger travelling?
A. Your booking is non transferable and the name of a passenger cannot be changed. If you would like to change the name
of a passenger, you will need to cancel the original booking and make a new booking for the desired passenger.
Any refund claims arising due to cancellation or delay of flight by the Airline shall be subject to MakeMyTrip receiving the
refund amount from the Airline. In the event Airline does not refund the amount to MakeMyTrip, MakeMyTrip