Indigo Airlines — Payment

Address: 600017

Website: www.goindigo.in

Sir,

I am Manivannan from Chennai. I made a ticket booking on Indigo from Chennai to Madurai through their mobile opp by 20:22:17 on 30/05/17
Once I made the payment the money left my credit card and got a mail from their gateway cc avenue saying that the order is confirmed and payment is successful. But I have not received any ticket. I call Indigo and about 1 hours they hold me in the phone and finally a lady called Monica spoke me and she told me that the money with CC avenue is on hold so they cannot issue me a ticket and ask me to make a one more booking. When they have my money and they accept that they have my money but they don't want to issue me my ticket. I paid 2 times to travel tomorrow and they told the refund will be done in 10 days. After she admit that she got the money with their gateway she did not issue me the ticekt