[Resolved]  Indigo Airlines — pnr tc91sc

Address: 380004

My pnr number : tc91sc

Travel date : 7th may 2018

I am travelling from ahmedabad to kathmandu with one stop at delhi.

I checked with customer care and they have informed that i need to check out at delhi domestic and again check in at delhi international. It is not kissable for me to take the luggage and carry it. I have two small kids traveelling with me.

Need a urgent solution.

Also faced below issues:

1. I have called customer care 4 times and they have disconnected the call in between.

2. Customer care supervisor is so arrogant mr. Rajesh kumar. He has asked to cancel the tickets. How it is possible.

Need urgent solution.
Was this information helpful?
No (0)
Yes (0)
Jun 7, 2018
Complaint marked as Resolved 
IndiGo customer support has been notified about the posted complaint.
Verified Support
May 07, 2018
IndiGo Customer Care's response
Hi Saurin,

We regret to hear about your experience. As checked, our customer relations team is already in touch with you in regards to the raised concern.

Regards,
IndiGo Team
 
Add a Comment

Post your Comment

    I want to submit Complaint Positive Review Neutral Comment
    code
    By clicking Submit you agree to our Terms of Use
    Submit
    IndiGo
    customer care contacts
    Customer satisfaction rating Customer satisfaction rating is a complex algorithm that helps our users determine how good a company is at responding and resolving complaints by granting from 1 to 5 stars for each complaint and then ultimately combining them all for an overall score.
    Read more
    53%
    Complaints
    5623
    Pending
    12
    Resolved
    2887
    IndiGo Phone
    +91 12 4435 2500
    IndiGo Address
    Level 1, Tower C, Global Business Park, Mehrauli-Gurgaon Road, Gurgaon, Haryana, India - 122002
    View all IndiGo contact information